· Taking care of onboarding / offboarding processes
· Support and maintain company’s
property, including but not limited to desktops, laptops, printers, security
systems, and so on
· Acting as a point of contact
when it comes to support for employees
· Troubleshoot and resolve
hardware, connection, printer, and software issues reported
· Document technical issues and
solutions for future reference
· Install, diagnose, repair,
maintain and upgrade hardware / equipment
· Manage Microsoft Office 365,
SharePoint, Microsoft Azure systems and server
· Anticipate, mitigate,
identify, troubleshoot, and correct hardware, and software issues on servers
and workstations
· Maintain an inventory system
· Liaise with our 3rd Party
contractors and suppliers as necessary