Information Systems Manager (ISM) – Buea
Reach Out Cameroon
Buea, Southwest (Sud-Ouest)., Cameroon
·20 Nov. 2024
·Unspecified
·Information Technology - Electronics - Digital
·Computer engineer
Description
Position: Information Systems Manager (ISM)
Job Reference :1 /REO/R1/B/SW24
Department : Programs
Location: Buea with frequent travels to Yaoundé
Contract type: Senior Level, Full time
Project duration Five years
Contract duration One year renewable annually
Gross annual salary Between $24,000-$ 30,000
Date launched 04th November 2024
Application Deadline 19th November 2024
Start date 1st December 2024
Missions / Responsibilities / Activities
The ISM will work to ensure ROC’s IT infrastructure is robust, secure, and aligned with best practices in data governance and compliance. This includes establishing secure network systems, overseeing hardware and software maintenance, and managing data protection protocols to safeguard sensitive information. The ISM will also be responsible for creating and enforcing IT policies that support efficient, standardized digital practices across the organization, thereby improving data integrity, accessibility, and security
Key responsibilities
Key Project responsibilities
Key responsibilities
Key Project responsibilities
- Develop and maintain an integrated digital platform for the collection, processing and reporting of Community-led Monitoring and Community based surveillancedata
- Support the project M&E team in utilizing project tracer indicators and user inputs todesign dashboards that reflect the needs of key stakeholders including NACC, NTCP, andNMCP, DOST, diseased based groups, RDPH amongst others.
- Lead the dissemination and the adoption of all project related digital tools andinteractive platforms by communities, through CSOs representing affected communities,CSO coalition platforms of people living with HIV, as well as those working onTuberculosis and malaria.
- Provide on-going support to community champions and community health workers inaccurately reporting CLM and CBS data through a digital platform
- Creation of an online CHESS project resource and knowledge repository (PRKR), apublicly available website that hosts guidelines, SOPs, advocacy tools, training materials,and successful approaches on CLM, CBS, and or SBC communication.
- Support the key project team in the establishment of a publicly available singleintegrated national CHW database in collaboration with the NMCP, NACC, NTCP, the Subdirectorate for primary healthcare
- Oversee the maintenance upgrade and expansion of ROC’s IT infrastructure, includinghardware, software, and networks, ensuring they are reliable and secure.
- Implement and enforce security protocols to safeguard organizational data, ensuringcompliance with relevant data protection regulations and industry standards.
- Manage and mentor the IT team, providing guidance, support, and professionaldevelopment opportunities to foster a collaborative and effective work environment.
- Provide technical support to staff and volunteers for all IT and digital operations,ensuring smooth functioning of technology resources across the organization.
- Conduct regular training sessions to enhance digital literacy and IT skills among ROC staffand volunteers.
- Oversee the upgrade and ongoing maintenance of the ROC website and digital presence,ensuring it effectively represents ROC’s mission and activities.
Job Requirements
- Advanced Degree /Master's degree in Information Technology, Computer Science,Management Information Systems, or a related fields with a minimum of 6 years ofexperience in IT roles, including positions such as systems administrator, networkengineer, or software development
- Relevant certifications (e.g., ITIL, Cisco, Microsoft) are a plus
- Proficient in the use of the standard Microsoft Office package with advanced skills inExcel
- Extensive experience in software development, networking, and systemsadministration, with a strong understanding of a wide range of technologies
- Experience in managing or coordinating IT projects, including planning, execution, andmonitoring, using methodologies
- Skills in working in or coordinating a diverse team, fostering collaboration, andmanaging conflicts.
- Experience in creating and managing budgets for IT projects and departments.
- Involvement in aligning IT initiatives with organizational goals and long-term planning.
- Experience in identifying potential risks and developing mitigation strategies, especiallyregarding cybersecurity.
- Ability to manage organizational changes related to technology implementations orupgrades.
- Must have a strong verbal and written communication skills in English and Frenchlanguages to convey technical information to non-technical stakeholders, staff andcommunity stakeholders
- Experience in providing user support and training to ensure effective use of technology.
- Skills in tracking IT performance metrics and presenting findings to senior management.
- Good understanding of organizational regulations and compliance requirements, as wellas security best practices.
- Experience working with international or national organizations in this role or similarposition.
- Experience working in the Humanitarian setting will be an added advantage
- Strong analytical skills to troubleshoot and resolve technical issues efficiently.
- A commitment to staying updated with emerging technologies and industry trends.
- Ability to work independently and under pressure to meet deadlines
Applicant profile
» Experience Level: Senior
» Years of work experience: Between 5 years and 8 years
» Minimum Education Level: Bachelor's Degree
» Years of work experience: Between 5 years and 8 years
» Minimum Education Level: Bachelor's Degree
Application Documents
» Motivation Letter
» references from previous employment
» Copy of highest academic qualification
» Curriculum Vitae
» references from previous employment
» Copy of highest academic qualification
» Curriculum Vitae
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