
Technical Business & Operations Lead – Douala
RAMAN ENGINEERING CONSULTANTS & ALLIED SERVICES LIMITED - RECAS
Douala, Littoral, Cameroon
·Apply ASAP
·Unspecified
·Industrial
·Electrical Engineer
- Position Title: Technical Business Operations Lead
- Reporting Line: Founder Principal Consultant
- Location: Douala, Cameroon
- Type: Full-time | Hybrid
- Ideal Age Range (Optional): 28–40 years
- Salary: 200,000–250,000 FCFA per month.
- Performance Bonus: Quarterly KPIs around client satisfaction, workflow stability, and marketing traction.
- Growth Pathway: Opportunity to rise into full Business Manager or Technical Operations Director within 18–24 months.
- Establish and manage predictable weekly workflows (training calendar, client meetings, field visits).
- Develop SOPs (Standard Operating Procedures) for risk assessments, report production, and training delivery.
- Ensure the founder is never bottlenecked by tasks that could have been anticipated or handled by the team.
- Serve as the founder’s proxy in client follow-ups, scheduling, and project coordination.
- Draft professional proposals, reports, and correspondence using templates and tools provided.
- Track all client engagements from inquiry to delivery and post-engagement reporting.
- Help structure technical training sessions (schedules, materials, checklists).
- Co-facilitate or assist in delivering sessions when needed (especially practical or safety modules).
- Standardize all reports into clean, reusable templates.
- Coordinate basic marketing activities (website content updates, training brochures, LinkedIn/email outreach).
- Keep a pipeline of prospects warm with regular value-driven communication.
- Help the company “look bigger than it is” with clean, strategic presentation.
- Maintain the professional atmosphere of the office: signage, client-ready setup, equipment, and documentation.
- Manage inventory, documentation, digital filing, and operational housekeeping.
- Working knowledge of electrical engineering (not to expert level, but enough to support and coordinate).
- Strong administrative systems thinker: can build workflows, improve processes, track timelines.
- Excellent business writing and formatting skills: reports, proposals, emails, presentations.
- Able to represent the company with professional confidence.
- Highly bilingual: English and French language.
- Proactive: Doesn’t wait to be told. Anticipates what’s needed next.
- Reliable: Can be trusted with deliverables that matter.
- Structured: Keeps the business organized and time-bound.
- Growth-Minded: Looks for ways to improve how things work, not just repeat old systems.
- Client-Ready: Speaks well, dresses well, and inspires confidence.
- HND/BTS or higher in Electrical Engineering or Industrial Systems.
- 2–5 years’ experience in a coordination or support role within a technical, engineering, or training environment.
- Strong working knowledge of Microsoft Office (especially Word, Excel, PowerPoint), Canva, and Google Workspace.
- High fluency in French and professional working ability in English.
- Experience working with training institutions, technical colleges, or regulatory audits.
- Experience in marketing support or business development in a service-based company.
- Familiarity with Cameroon’s electrical safety standards or client ecosystems.
» Experience Level: Medium
» Years of work experience: Between 2 year and 3 years
» Minimum Education Level: Associate's Degree
» Curriculum Vitae