Key Responsibilities And Duties Include
To manage the overall business and effective daytoday running of the branch, including operations, lending, product sales, customer service, security and safety, in line with the Bank’s objectives;
To achieve the branch’s individual and overall sales targets and to increase the volume, quality and profitability of all the services offered by the branch, while constantly ensuring that risks are kept under control;
Manage teams of account managers and promote a sales and service culture by coaching, guiding and motivating branch staff;
Maintaining relationships with existing customers and developing strategies to attract new customers;
Manage the promotion and sales of commercial offers;
Prepare operational reports relating to the branch’s activity for submission to Management level, as appropriate;
Participate in community affairs to increase the Bank’s visibility and enhance new and existing business opportunities;

Required Academic Qualifications

• Master’s degree or equivalent in marketing, finance, management, banking and financial law or other related disciplines ;

Work Experience

• At least 3 years’ experience as a branch manager in a bank or EMF ;
• Proven track record in achieving sales targets ;
• Experience in engaging, influencing and managing stakeholders across departmental and organizational boundaries ;
• Experience of managing resources, identifying and approving business cases for organizational investments in retail customer management ;

Technical Competencies

• Good understanding of the financial services sector and banks’ internal processes and policies ;
• Knowledgeable on Cameroon financial markets and regulatory requirements ;
• Good numeracy, spreadsheet and financial reporting skills financial reports ;
• Ability to analyze problems and develop strategies to propose better solutions ;

Competences Interpersonnelies Leadership

• Ability to build strong relationships and influence decisions with internal and external stakeholders ;
• Excellent written and oral communication skills ;
• Proven management and teamwork skills ;
• High level of loyalty, honesty and integrity

» Experience Level: Medium
» Years of work experience: Between 3 years and 5 years
» Minimum Education Level: Master's Degree

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» Curriculum Vitae