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Customer Executive – Douala

Prudential Beneficial Insurance Cameroun SA

Douala, Littoral, Cameroon

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30 Jun. 2025

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Temporary

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Advertising - Marketing

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Marketing Manager

Description
Are you client-focused, dynamic, and passionate about insurance?
Join Prudential Beneficial Insurance Cameroun as a Customer Service Officer and take your career to the next level!
JOB TITLE:A Customer Executive
based in Douda.
TYPE OF CONTRACT:CDD
Missions / Responsibilities / Activities
Main Missions
  • Provide personalised support to customers accurately and efficiently.
  • Informing customers about services and products.
  • Respond to customers complaints.
  • Produce customer’s contracts.
Main activities
  • Monitor request and files sent for processing.
  • Managing customer and agent complaints in a timely manner.
  • Recording customer requirements.
  • Ensure that insurance policies (automobile, travel and any other policies authorised for seizure) are taken out.
  • Tracing POOL TPV direct office files to be forwarded to technical every month end.
Job Requirements
Skills
  • Mastery of insurance techniques.
  • Production and quotations.
  • Good communication skills
  • Good analytical skills.
  • Good interpersonal skills and dynamism.
  • Availability and serenity.
Special requirements
  • Good knowledge of business software
  • Bilingual.
  • Good interpersonal skills
Prerequisite
  • Education: 2 years’ higher education in Insurance, sales or Marketing
  • 02 years’ experience
Applicant profile
» Experience Level: Medium
» Years of work experience: Between 2 year and 3 years
Application Documents
» cover letter
» Curriculum Vitae
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