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SERVER – Douala - Cameroun

SASA B2E CAMEROON

Douala - Cameroun, Littoral, Cameroon

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Apply ASAP

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Temporary

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Hotel - Catering

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Waiter

Description
JOB DESCRIPTIONPosition: LOUNGE / RESTAURANT SERVER
Location: Douala
SALARY EXPECTATIONS: 80K – 90K
Job Summary:
We are seeking a proactive and well-mannered server for one of our clients. The role requires strong communication skills in both English and French, experience as a server who is smart, active and efficient in multitasking
Missions / Responsibilities / Activities
Key Responsibilities:
1. Preparation and Mise en Place  
  • Ensure the restaurant/lounge is fully prepared before service, including cleaning floors and bathroom, setting up tables, polishing glassware, and organizing workstations.
  • Stock and replenish service items such as napkins, cutlery, and condiments. 
  • Collaborate with the kitchen and bar teams to ensure smooth service flow.
2. Service
  • Welcome and seat guests, presenting menus and making recommendations. 
  • Take and serve food and drink orders promptly and accurately.
  • Ensure guests have an exceptional dining experience by being attentive and accommodating special requests.
  • Process bills and payments efficiently.
3. Cleaning and Maintenance 
  • Maintain cleanliness and hygiene of the service area throughout the shift. 
  • Clear and reset tables promptly. 
  • Follow cleaning schedules for all equipment and spaces within the restaurant/lounge.
 4. Client Satisfaction
  • Address and resolve guest complaints or escalate them to management when necessary.
  •  Engage with clients to ensure satisfaction and encourage repeat visits.
5. Teamwork 
  • Work collaboratively with colleagues to ensure seamless service delivery. 
  • Assist team members during busy periods and contribute to a positive work environment.
Job Requirements
Requirements
Experience: Previous experience in a similar role is preferred. (3 – 5 years)
Education: Background in hospitality management or related training is advantageous.
Skills
  • Strong communication skills in (Must speak French, addition of English is preferred) 
  • Ability to multitask and handle pressure in a fast-paced environment. 
  • Exceptional teamwork and collaboration abilities.
Professionalism  
  • Neat and presentable appearance at all times. 
  • Punctuality and reliability are essential. 
  • Friendly and courteous demeanor with a focus on client satisfaction.
Flexibility: Availability to work flexible hours and work at night (typical shift is from 4 pm to 12.30 am), and late hours when required.
Applicant profile
» Experience Level: Medium
» Years of work experience: Between 3 years and 5 years
Application Documents
» Curriculum Vitae
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Appy Instructions
How to apply
Send updated CV to cmr.adminhr@saasab2e.com with subject title -SERVER
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