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AFTER-SALES DEPT. CHINESE INTERPRETER & ADMINISTRATIVE ASSISTANT – Douala

Camco Equipment Cameroon LTD

Douala, Littoral, Cameroon

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Description
The Chinese Interpreter & After-Sales Assistant plays a critical bridging role in our operations. The primary objective is twofold: ensuring seamless technical communication between expatriate Chinese Senior Technicians and local Cameroonian technicians, and managing the day-to-day administrative functions of the technical workshop. By breaking down language barriers, this role directly secures the efficient transfer of technical skills, optimizes machinery downtime, and maintains rigorous administrative records.
Missions / Responsibilities / Activities
1. Technical Interpretation & Knowledge Transfer (60%)
  1. Real-Time Workshop Interpretation: Provide fluent, accurate, and immediate oral translation (Chinese to French/English and vice-versa) inside the workshop and on field-service sites during repairs, diagnostics, and assemblies.
  2. Skills Transfer Facilitation: Assist the Chinese Senior Technician in conducting practical, hands-on training sessions for local technical staff, ensuring that complex engineering concepts, mechanical systems, and safety protocols are completely understood.
  3. Technical Documentation Translation: Translate machinery manuals, electrical/hydraulic schematics, diagnostic trouble codes, and technical bulletins from Chinese into clear French or English for local reference.
  4. Diagnostic Liaison: Accurately convey operational symptoms described by local mechanics or clients to the Chinese Senior Technician, and accurately relay back the exact step-by-step technical solutions.
2. After-Sales Administrative Management (40%)
  1. Job Card & Report Management: Open, update, and track technical job cards for all incoming repairs and maintenance operations. Translate and compile technical intervention reports for management review.
  2. Spare Parts Coordination: Act as an administrative interface to identify parts numbers from Chinese manufacturing catalogs and coordinate with the parts store to ensure the correct components are requisitioned for the technical team.
  3. Technical Staff Attendance & Logistics: Track the attendance, overtime, and field-trip mission leaves of the technical staff, feeding accurate data directly to the HR and Administration office.
  4. Customer Care Support: Assist in receiving customer service requests, logging machinery maintenance schedules, and following up on client satisfaction post-intervention.
Job Requirements
Education & Experience:
  1. Minimum Qualification: Bachelor’s Degree (Bac+3) in Chinese Language Studies, Translation, Business Administration, or an equivalent technical field with a certified high level of Chinese proficiency.
  2. Experience: 1 to 3 years of experience working as a translator, preferably within a technical, engineering, automotive, BTP, or industrial environment.
Key Skills & Competencies:
  1. Linguistic Mastery: Perfect fluency in spoken and written Chinese (Mandarin), French, and a strong working command of English.
  2. Technical Aptitude: A strong willingness and curiosity to learn machinery, mechanical, hydraulic, and electrical terms. (Prior knowledge of heavy machinery or vehicle parts terminology is a massive advantage).
  3. Administrative Rigor: Proficient in Microsoft Office (Excel, Word) with an ability to keep structured, highly accurate paper and digital logs.
  4. Interpersonal Excellence: Outstanding cross-cultural communication skills, patience, high integrity, and the ability to work under pressure in a bustling workshop environment.
Applicant profile
» Experience Level: Medium
» Years of work experience: Between 1 year and 2 years
» Minimum Education Level: Bachelor's Degree
Application Documents
» Curriculum Vitae
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Appy Instructions
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Or send us your application documents to email address camcohr@163.com
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