Marketing and IT Assistant (60% Marketing Assistant / 40% IT Engineer) – Yaoundé
SAASA B2E Cameroun
Yaoundé, Centre, Cameroon
·Apply ASAP
·Permanant
·Advertising - Marketing
·Marketing assistant
- Identify and research potential clients through market research, online platforms, networking, and business directories.
- Prospect new customers through phone calls, emails, social media, and other communication channels.
- Schedule and coordinate meetings with prospective clients to discuss their business needs.
- Prepare service proposals, quotations, presentations, and follow up on sales opportunities.
- Maintain and update the Customer Relationship Management (CRM) database with accurate client information and sales activities.
- Build and maintain long-term relationships with existing and prospective clients.
- Collect customer feedback and recommend improvements to products and services.
- Monitor market trends, competitor activities, and identify new business opportunities.
- Support the planning and execution of marketing campaigns and promotional activities.
- Assist in achieving the company's sales and business development objectives.
- Provide first-level technical support for hardware, software, and network-related issues.
- Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment.
- Assist with user account management, password resets, software installation, and system updates.
- Perform routine data backups and support basic cybersecurity practices.
- Troubleshoot network connectivity issues and assist with maintaining IT infrastructure.
- Maintain IT asset inventory, technical documentation, and equipment records.
- Support employees with day-to-day IT requests and ensure timely resolution of technical issues.
- Escalate complex technical problems to senior IT personnel when necessary.
- Ensure IT equipment is functioning efficiently and report maintenance needs.
- Minimum of a Bachelor's Degree (BSc/HND/Licence) in Digital Marketing, Business Administration, Information Technology, Information Systems, Computer Engineering, or a related field.
- Minimum of 1–2 years of experience in marketing and IT support, technical assistance, sales, business development, or a similar hybrid role.
- Basic knowledge of computer hardware, software installation, networking, and troubleshooting.
- Familiarity with Microsoft Office Suite and CRM systems is an advantage.
- Good understanding of digital marketing, customer engagement, and lead generation techniques.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Good organizational and time management abilities.
- Ability to multitask and work independently with minimal supervision.
- Strong analytical and problem-solving skills.
- Ability to learn quickly and adapt to changing business and technical needs.
- Bilingual (English and French) is an added advantage.
- Business Development
- Lead Generation
- Customer Relationship Management (CRM)
- Sales Support
- Digital Marketing
- IT Support & Troubleshooting
- Hardware & Software Installation
- Basic Networking
- Microsoft Office Suite
- Communication & Presentation Skills
- Customer Service
- Time Management
- Problem Solving
- salary 100000FCFA
- Good Working environment
- Provided food by the company
» Years of work experience: Between 1 year and 2 years
» Minimum Education Level: Bachelor's Degree
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