Sales Intern - Government Payment Services and other value added services – Douala
Maviance Cameroon PLC
Douala, Littoral, Cameroon
·Apply ASAP
·Unspecified
·Advertising - Marketing
·Marketing researcher
- GUCE Services (Single Window for Foreign Trade Operations): Payment of Customs fees, import/export authorisations, and other administrative procedures related to foreign trade.
- Tax Revenue Services: payment of direct and indirect taxes: corporate income tax, VAT, personal income tax, and other declared tax obligations.
- Non-Tax Revenue Services: payment of administrative taxes and levies, medical certificates, schoolfees stamp duties, licence fees, fines, and other non-fiscal public charges.
- Identify and map all government and institutional entities within the assigned zone: central government departments, regional tax directorates, treasury offices, customs services, public enterprises, local authorities, state agencies, embassies, and para-public bodies.
- Build and maintain an up-to-date qualified prospect database including: contact details, estimated transaction volume, decision-maker identity, and relationship status.
- Plan and execute field visits according to a weekly route plan validated by the Business developer, minimum target: 15 government payment services - profile prospects visited per week.
- Maintain a regular presence at strategic locations: government service counters, tax centres, customs offices, chambers of commerce, and finance ministries.
- Present Maviance's service offerings (GUCE, tax, non-tax) in a way tailored to each institutional interlocutor's profile and needs - emphasising time savings, traceability, and security of digital payments.
- Lead initial commercial negotiations and secure approval from decision-makers (Director General, Chief Financial Officer, Head of Accounting, or Public Treasurer).
- Compile client onboarding files: collect all required documentation (institutional KYC, signing authorities, mandates), verify compliance, and submit to the compliance team.
- Actively manage the sales cycle through to effective contract or service agreement signature with a target closing time of under 21 business days from first visit.
- Support newly signed clients through their operational launch: training on Maviance tools, assistance with the first transaction, and hands-on support during the first 30 days.
- Proactively drive transaction volume growth per client to ensure each signed client reaches the minimum monthly volume threshold defined in the KPIs.
- Identify barriers to usage (technical, procedural, or organisational) and escalate to the Commercial Manager for prompt resolution.
- Maintain regular commercial engagement with active portfolio clients: monthly follow-up visits, usage reports, and identification of opportunities to extend services.
- Actively propose complementary services to existing clients (GUCE services, tax, and non-tax services, other Maviance service) to increase average revenue per client. • Collect and escalate client feedback and complaints to the Commercial Manager for service improvement.
- Update the field CRM daily: log all visits, update prospect statuses, record conversion milestones and transaction volumes generated.
- Produce and submit a weekly activity report to the Business developer every Monday before 10:00 AM. • Participate in weekly commercial pipeline meetings and individual coaching sessions with the internship supervisor.
- Bachelor degree in Business, Sales, Marketing, Management, Finance, Law, or an equivalent discipline.
- A background in customs procedures, taxation, or public procurement is a significant advantage.
- Foundational knowledge of sales techniques: needs discovery, argumentation, objection handling, and closing, even if still developing.
- Comfort with digital tools: CRM systems, mobile reporting applications, professional messaging platforms, and spreadsheets.
- Knowledge of the local institutional landscape: government departments, tax authorities, financial agencies, state bodies, and local councils.
- Excellent interpersonal and communication skills to engage credibly with senior interlocutors (CFOs, Directors General, public accountants and treasurers).
- Rigour, autonomy, and organisational skills to manage a dense prospecting schedule with limited direct supervision. • Absolute integrity and discretion, essential given the sensitive nature of the data handled (taxation, customs, public finances).
- Strong written and spoken French. Knowledge of one or more local languages is an advantage.
- Driving licence or ability to travel independently within the assigned zone.
- Monthly compensation allowance with transport stipend and communication credit.
- Performance bonuses upon achievement of objectives
- Daily breakfast provision
- Gain practical experience in the fintech and digital payments industry.
- Work directly with real business and partner challenges.
- Understand how a technology-driven financial service operates.
- Contribute to initiatives that directly improve our sales performance and company revenue..
- Build professional experience in a dynamic and collaborative environment.
